Ordering repeat prescriptions
If you are a new patient, the doctor will need to see you before medication can be issued; alternatively you may receive just a small supply of medication to allow time to make an appointment.
Once the doctor has approved your repeat prescription, simply indicate the items you require on the tear off slip of your computerised prescription in order to request a repeat. This may be faxed to us, left at our dispensary or posted with a stamp addressed envelope for us to return (if required).
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: SystemOnline
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- fill out a repeat prescriptions request form
We do not take repeat prescription requests over the phone or email.
Dispensing
We are able to dispense for some of our patients from our dispensary. This is regulated by the NHS and is not under our control, but falls largely into one of the following 2 categories:
- Patients who live in the villages, a mile or more away from a pharmacist;
- Patients who would experience particular difficulty in reaching a pharmacist*.
*If you feel you fall into the latter category, please speak to our dispensary staff to see if you are eligible for this service.
Collecting your prescription
You can usually collect your prescription 2 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.